Are Supergas suitable for wide feet?
Whilst Supergas don't come in a wide-width fitting, our shoes are slightly wider compared to most casual sneakers.
Our staple shoe features a premium canvas upper which can take a few weeks to break in, however will mold to your feet with wear.
If you would like more assistance with sizing and fit, feel free to get in touch with Superga Support below.
How do I clean my Supergas?
Here are a few steps below to help with hand-cleaning your Supergas in the safest way:
Disassemble your shoes. Remove the insole and laces for a thorough clean.
Wash the laces. Throw them in with your clothes laundry and wash on a cold setting with your regular detergent. Pro tip: place in a laundry bag or sock so they don't get lost.
Remove dirt from the upper and outsole. A small brush or towel works well.
Scrub clean. Create a soapy mixture of cold water and laundry detergent, and gently work into dirty areas using a towel or soft bristle brush.
Wipe down. Use a clean, dry cloth to wipe of excess soap and cleanser.
- Allow shoes to dry naturally, away from direct heat or sunlight.
While we do not recommend washing your Supergas in the washing machine, with the Cotu collection, for example, these can be machine washed with cold water.
You can wash your Cotu shoes in a pillowcase, on cool wash and powder detergent (not liquid), leave laces on so you don't lose the shape of the shoe and hang to dry naturally.
Please note that washing your Superga trainers is at your own risk, and we do not accept responsibility for any damage that may occur in this process.
- Disassemble your shoes. Remove the insole and laces for a thorough clean.
What size should I buy?
All sizes listed on our website are in EU sizes. View our size charts below.
If you're unsure about sizing, Superga Support are on-hand to help! You can get in touch below.READ FULL ARTICLE
What can I do if my Supergas are squeaking?
Squeaky shoes are often caused by moisture or friction within parts of the shoe.
The easiest way to stop squeaky shoes is to use baby/talcum powder:
- If possible, remove the inner sole of the shoe and loosen the laces.
- Sprinkle baby/talcum powder on the underside of the innersole as well as inside the shoe.
- Let the powder sit overnight to absorb any moisture. Shake out the excess powder the following day.
If this doesn't do the trick and you believe that your Supergas may be faulty, please see here for instructions on initiating an assessment.
Do you stock vegan Supergas?
We have a Vegan Collection which you can shop here. This means that the shoe is manufactured completely free of animal products, including leather, wool, fur and silk.Look out for 'Vegan' in the product's title or details online to be certain that the shoe is vegan.
The item I want is sold out, will there be a restock?
We'll generally restock our best sellers and core styles, however, we unfortunately won't be able to inform you if and when, we will be restocking in a specific style.
We recommend keeping up to date with new releases and restocks by signing up to our newsletter at the bottom of our homepage. Please note, we're unable to place single unit orders for sold out items.
Do you price match?
Unfortunately, we don't offer a price match guarantee if our styles are on sale with a third-party retailer.
However, join our mailing list at the bottom of our homepage and we'll keep you up to date with promotions and upcoming sales!READ FULL ARTICLE
Do Supergas come with a warranty?
Unfortunately, we do not offer a specific warranty on our products.
We review faulty, soiled or damaged items on a case-by-case basis. If you believe an item you have purchased from Superga Australia is faulty, please follow the steps listed in our faulty policy below.
If you purchased through another supplier, please reach out to their customer care team, as your payment and order history will sit within their system.READ FULL ARTICLE
How can I get updates on new releases and upcoming sales?
Scroll to the bottom of our homepage and enter your email address to receive email updates on new arrivals, exclusive releases and sales from Superga.
If you wish to unsubscribe, scroll down to the bottom of an email from us and click the 'unsubscribe' link.READ FULL ARTICLE