Returns Policy

All Superga products are final sale and cannot be returned or exchanged if you change your mind.

We encourage you to review your order carefully before completing your purchase to ensure you’ve selected the correct style and size.

IF YOU BELIEVE AN ITEM YOU'VE OWNED FOR SOME TIME IS FAULTY
Our team is here to help. You can find more information about our faulty item assessment process here.

IF YOUR ORDER WAS FULFILLED INCORRECTLY, OR YOU RECEIVED AN ITEM THAT IS DAMAGED
You may be eligible for a free returns label and a refund. More information about this process can be found here.

Your proof of purchase is both emailed to you, and stored safely in your account.

FOR PURCHASES MADE ONLINE
Your Online Order Confirmation email serves as both your proof of purchase, and as a Tax Invoice.

If you are unable to locate your Online Order Confirmation, your purchase history can be accessed by logging in to your online Account. If you checked out as a guest you can retrospectively create an account with the email addressed used, and your purchase history will be visible to you there.